What would we do without fresh water? More than 97 percent of the world's water is found in underground aquifers and, according to U.S. Census data, roughly 15 million American families get their water from wells. Ace Well & Pump Service understands that water is essential to daily life, and we are available 24 hours a day, seven days a week for all of your well water needs.
With more than 25 years in the industry, we have built a strong reputation on our superior service and our professional, highly skilled technicians. We work hard to make sure our residential customers in western North Carolina receive the best possible service.
If your property is in need of water, or if you are in need of enhancing your current water system, our Ace Well & Pump Services team can help you determine the exact needs for your property. We can walk you step-by-step through the entire process of creating a new well system, starting by deciding where your well should be located, based on geological survey data and the layout of your property. We also study the ground stratification to make the best decision for digging your new well, based on rock formations and depth to the water table. We will dig your well by drilling and effectively reach the water table on your property. We also comply with North Carolina standards for meeting the isolation distance, which is the distance between your well and other utilities, buildings, and other potential sources of contamination. These are also known as setback or separation distances.
Once we have completed the well drilling, we then insert the permanent casing, which serves the important purpose of providing a connection to the groundwater and making a pathway for water to come to the surface. The casing also prevents the water from wearing away and being contaminated by the sides of the well, protecting the water from things like loose rock, sediment, and other contaminants. For residential installations, the most common type of casing is six inches in diameter, often made of stainless steel or Schedule 40 PVC. The casing extends from above the ground surface into the aquifer. We then seal the casing in place using a type of grout that's best suited for your well. We often insert a well screen if your aquifer is prone to gravel bits. We include a filtration bag in the casing, between the well screen. The filtration bag is filled with sand or gravel and keeps fine sediment from entering and also promotes the flow of water. All of this is capped with a sanitary seal that is both weatherproof and insect-proof.
Once that is complete, we will work with you to choose the best pump system for your well, looking at factors of depth, your budget, and ease of maintenance. There are many options on the market that will fit whatever requirement your particular well system has. The most popular system is a submersible pump, which rests completely in water and pushes water upward into the rest of the system. The submersible pump functions in any depth of well, from the most shallow to up to 400 feet in depth. These pump systems are known to be generally pretty dependable, since their full submersion never requires them to be primed. They can also last up to 25 years without needing maintenance. However, if maintenance is required, the system may have to be fully removed from the casing, which can be a detailed procedure. While most pumps are electrical, there have been exciting new additions to the market, including solar-powered models. We can walk you through all of the available options to help you make the best choice for your home system.
A pressure tank is another feature of your well water system. This tank maintains the water pressure throughout your household. As water is pumped into the tank, it is compressed until the pressure reaches a preset level (usually 40 to 60 psi). Once it reaches that level, the pump automatically shuts off. When a faucet is turned on, the air pressure in the tank forces water through the pipes until the pressure drops to another preset level (usually 20 to 40 psi), which starts the pump again. A pressure switch starts and stops the pump at those preset levels, allowing the system to work automatically. The size of a pressure tank is determined by how much water can be produced from a pump in one to two minutes. Common pressure tank sizes range from 10 to more than 200 gallons, with the most common household size at 44 gallons. If a well is low-yielding or if a home uses larger than average amounts of water, a larger tank is necessary.
When deciding on a filtration system for your well, we are able to test your well water to find out whatever possible contaminants are present, including bacteria and sediment. With the number of filtration systems on the market, there will be one that is able to treat your well system, providing your home, your family, and your appliances with clean water for drinking, cooking, and all of your daily activities. For example, in homes that have water very high in minerals (very hard water), a reverse osmosis filtration system has been developed, which uses pressure to force water away from the mineral content, leaving behind only pure water. Reverse osmosis can also be used to remove lead and other contaminants from water. For other contaminant issues such as sediment, there are a number of filtration systems on the market that remove particulate matter from your water.
Once your well system is installed and set up to the needs and specifications of your home, we can walk you through all of the things you can keep an eye on to make sure that your system is running effectively. Though all well systems require regular maintenance, just like any other appliance, we aim to start you off with the best possible materials that should perform well in your environment. Our Ace Well & Pump Services team of technicians is trained to help you through each step in creating a new well system and helping you maintain it for years to come.